1. Scope & Legal Compliance
All chemical compounds and reagents listed on LiquidX are sold strictly for qualified laboratory analysis, research applications, and industrial processing. Buyers must be at least 18 years of age (or legal age in their jurisdiction) and assume all responsibility for compliance with domestic regulations.
2. Order Fulfillment & Stealth Logistics
Orders are prepared and dispatched within 24 to 48 business hours from our logistics hub in France. All items are packaged in double vacuum-sealed barrier pouches inside unmarked neutral shipping boxes. Tracking codes are issued via encrypted email once parcels enter courier transit.
3. Guaranteed Reshipment Policy
LiquidX provides a 100% reshipment guarantee in the unlikely event a tracked package is verified lost by the courier. If tracking shows non-delivery after 14 business days, we will dispatch a free replacement parcel.
4. Payment Settlement
We accept major cryptocurrencies (BTC, ETH, USDT, USDC, SOL) with automatic QR code generation, as well as direct SEPA bank transfer upon customer request via live support.
5. Inquiries & Support
For order queries or delivery assistance, our support team is available 24/7 via website live chat or email at liquidx@proton.me.